Your customer follows everything without calling.

Synora's portal shows the shipper the loads on the road, each one's documents and the proof of delivery. Updates arrive by email and WhatsApp.

Loads on the map
Documents
Updates by email and WhatsApp
Tracking by link

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Customer portalLoad CG-30418Delivery expected 14:30

Picked up
In transit
Out for delivery
Delivered

Load documents

NF-eDownload
CT-eDownload
Proof of deliveryDownload

Synoraonline

Fictitious example

Request a quote

The sales team replies with a proposal during business hours.

Paste the request message

Good morning! 34 t of soybean meal, Cascavel to Asunción, loading on Nov 10.

Fill in the formFound in the message

OriginCascavel, PR

DestinationAsunción, PY

GoodsSoybean meal

Approximate weight (t)34

Pickup dateNov 10, 2026

BorderFoz do Iguaçu

Request 1042 received. We will reply during business hours.

Quotes

Proposal COT-1179 Revision 1

Valid until Nov 15, 2026 · 7 days left

Proposal totalR$ 11,200.00Average price per ton R$ 329.41 · for 34 t

Route and cargo

Origin: Cascavel, PR
Destination: Asunción, PY
Product: Soybean meal
Packaging: Bulk
Tons: 34

Terms

Payment in 30 days
24 h free time for loading
24 h free time for unloading
Weight tolerance of 0.25%

PDF in Spanish

Freight order PD-1179 opened

Loads

Load VG-24839 Loaded

Cascavel, PR → Asunción, PY

Document	Number	Issued on	Files
CT-e	35.411	Nov 9 16:18	XMLDACTE
NF-e	18.204	Nov 9 15:52	XMLDANFE
CRT	BR.0412.0871	Nov 9 16:24	PDF
MIC/DTA	1.190	Nov 9 16:30	PDF
Weighbridge ticket	8.812	Nov 9 15:40	PDF

XML sent by e-mail with every authorization

Estimated position · near Foz do IguaçuShare tracking

Plates: RHU5J72 / RHU1P36
Driver: Anderson
Loaded weight: 34.0 t · checked on the scale
Expected delivery: Nov 10, 4:40 p.m.

Timeline

Nov 9 14:00Truck assigned
Nov 9 15:40Cargo loaded: 34.0 t
Nov 9 16:18CT-e 35.411 authorized
Nov 10 05:40In transit
Nov 10 08:12At the border · Friendship Bridge

Proof of delivery

Photo of the proof

Method: Recipient code
Recipient: Ramón Giménez
Delivered on: Nov 10 16:52
Weight delivered: 34.0 t

Proof accepted by the team

Freight invoice FT-0087

R$ 11,200.00First due date Dec 10, 2026

Fictitious data. Click and use it as in the system.

What the module does

Loads on the map
Each load on the road with its position and the step it is at.
Documents
CT-e as PDF and XML and the proof of each delivery, ready to download.
Updates by email and WhatsApp
Each step of the load sent to whoever needs it, with no call from the carrier.
Tracking by link
A tracking link for anyone following the load without access to the portal.
Confirmed delivery
The recipient confirms the delivery with a code, and the proof shows in the portal at once.
Access per company
Each shipper sees only its own loads, with users for its team.

Connected to whoever moves this module

Direct connections with each partner, with no spreadsheet along the way.

WhatsAppSends notices and documents straight to the WhatsApp of whoever needs them.
Google MapsShows maps and addresses and finds the toll plazas missing from the catalog.

How it works with the other modules

Nothing is typed twice: this module's work flows on to the others by itself.

Customer portal

Frequently asked questions

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Who gives access to the portal?

The carrier, for each customer company, with users for the shipper's team.

Does a customer see other customers' loads?

No. Each shipper sees only its own loads and its own documents.

Which updates does the customer get?

Updates for each step of the load, such as departure, delivery and documents issued, by email and WhatsApp.

Can I track without signing in?

Yes, through a tracking link the carrier sends.